Lots of ways! We are woman-owned, worker owned, and unlike many fly-by-night operations making "natural" products, a trained herbalist creates and/or approves all our formulas.
We use locally sourced ingredients whenever possible, supporting the local economy through relationships with local farms and homesteads. Our herbalist lives on a farm and grows many of the botanicals herself.
We also source all ingredients according to a sustainability and environmental ethos: preferring minimally processed or raw ingredients, fair trade ingredients, and the like. We are members of Fair Trade Columbus and United Plant Savers!
We create in small batches with minimal ingredients and no added shelf stabilizers and artificial preservatives. (Body care and remedies should be seen like food- buy smaller packages and use up what you have to keep it fresh. It should not sit in a medicine cabinet gathering dust for years.)
We use reusable, recyclable, and compostable packaging intentionally. It's heavier in shipping, but better for you and the planet. No Plastic- as that toxifies your natural product and harms the planet. We infuse intention, compassion, and right livelihood in everything we make and do!
Boline Apothecary was Lily's former brick-and-mortar shop in Clintonville- one that carried her formulations but much more: other herbal brands, homeopathy, essential oils, a bulk herb/spice/tea section, and other locally-made body care. It was a well-loved, 1000 square foot, eclectic imprint of awesome.
Sadly, small business is difficult, and so is brick and mortar selling. There is little markup in supplements in general, and Lily wanted to keep her formulas affordable. The overhead to operate Boline each month was too much. Lily went into much debt trying to make it all work.
Haven Herbs is a collaborative effort, not just Lily (thank goodness!). There are worker owners to share the load instead of a project of one. We have less overhead because we do not do our own a brick and mortar retail shop. We sell wholesale to other brick and mortar shops, have a monthly subscribtion program for loyal customers, and sell retail direct online. While Lily misses seeing all your faces and getting to touch base, this new smaller, more nimble business model will ensure longevity and sustainability.
Those seeking herbal advice or classes should check out Lily's personal website, lilykunning.com
If it was a Boline Apothecary formula, it was Lily's formula. She is making 90% of the products you bought there on the regular, and any product she no longer makes regularly can still be ordered as a custom item. (Short answer: yes!)
Some of the names may be unfamiliar to you, though- as we changed all the "boring named" products when Lily dissolved Boline. So here is a quick guide to the old name and the new!
Cardiovascular Tonic = Change of Heart
Cold and Flu Tea = Under the Weather
Cough Syrup = Tussa-lixir Divurticulitis Capsules = Digest-Eze Eczema & Psoriasis Salve = Rash B Gone Eye Cream = Crow's Feet Fly Away Facial Scrub = Daily Cleanse Facial Toner = Phabulous Phace Gas and Bloating Remedy = Pop the Balloon Gum & Mouth Rinse = Swish & Spit Herbal Steam = Full Steam Ahead! Herbal Wormer = Early Bird (Gets the Worm) Hemorrhoid Suppositories = Bum Candy Hot Oil Treatment = Crowning Glory Insomnia & Stress = Bleary Eyed Menopause Tea = Wise Woman Tisane Migraine Remedy = Migra-Ease Milky Time Tisane = Milky Mama Tisane Mint Neem Toothpaste = Fancy Fangs Nervous System Tonic = Frazzled Ohio Allergies = Aller-Geez! Pain Relief = The Gripes Poison Ivy & Bug Bite Salve = A Jewel of a Salve Remineralizing Tooth Powder = Solid Smile Sore Muscle Salve = Knead It Sore Muscle Soak = Aaaaah! Stressless = Smooth Sailing Stop the Crud = Berry Blast Elixir Sunscreen = Beau Soleil Toothpaste = Fancy Fangs Urinary Tract Health = Urine It to Win It! Women's Reproductive Tonic = Equilibrium Wound Wash = Puncture Proof Wrinkle Serum = Unflappable Yeast Infection Boluses = Beat the Yeastie Beastie!
Lily and Haven have also added some new products since Boline's demise:
A new whitening tooth powder: Black and White
Several Herbal Smoke blends (instead of just one): Tobacco Free (for those actively trying to quit), Heart's Ease (for emotional support/emotional smokers), and Life of the Party (for social smokers/those who smoke while drinking)
The aromatherapy roll ons have changed and expanded to include a kid safe Breathe! formula and White Rabbit (a Vetiver, Patchouli, and Orange blend).
A new kids and baby line and Midwifery line for pregnant people and their offspring.
Great! We want to buy from locals who cultivate using organic methods (with or without certification), non-GMO plant stock, and wildcraft ethically. If this includes you, see our list below of what we will always need more of. If you have something else, please contact us. We may want it!
Here is a list of things we will always take from you (see below on when to harvest and how to process):
Arnica flowers Aztec Dream Herb leaf Burdock root Calendula flowers Catnip leaf Chamomile flowers Chickweed Chicory root Cleavers Comfrey leaves Comfrey root Damiana leaf Dandelion leaf Dandelion root Echinacea tops Echinacea root Elderflower Elderberry Elecampane root Eyebright tops Ginkgo leaf (yellow leaves in the fall) Hawthorn berries Holy Basil (Tulsi) leaves Hops flowers Horsetail Hyssop leaves, especially Anise Hyssop Juniper berries Lady's Mantle herb Lavender flowers Lemon Balm Lemon Verbena Linden leaf & flower Lungwort Milk Thistle seed Mint (any variety) Motherwort herb Mugwort herb Mullein flowers Mullein leaf Oats (straw or tops) Parsley root Passionflower herb Plantain leaf Red Clover blossoms Red Raspberry leaf Rose petals Rosehips Saint John's Wort herb Skullcap herb
Stinging Nettle herb
Valerian root Violet leaf and flower Wild Lettuce herb Yarrow flowers, White Yellow Dock root
Have something else not mentioned here that you think we may want? Contact Lily- she may be able to use it for our limited edition CSH boxes!
"Tops" or "Herb" refers to stems, leaves, and flowers taken at time of flowering. Roots are taken in the fall, after much of the plant dies back. Leaves alone are taken just before plant goes to flower.
We pay going wholesale rate (which varies from season to season) on dried, cut, and sifted botanicals. You can do this work yourself and know exactly how much you will be paid for, or you can have us dry, cut, and sift for you (dropping off good condition fresh plant material) for 80% of the wholesale rate. Your choice!
You will want to talk to our staff herbalist, Lily. She makes custom formulas for people from things that they request or from a consultation she has with you based on her assessment. Book a consultation or request a custom blend from her directly. Her website is here.
We ship all orders Mondays-Fridays. Orders placed after 4 PM on Friday will ship on Monday.We will notify you if an item is on backorder or will be delayed.
We also may be making your item after you order it, to ensure freshness and longevity (things like Precious Face Milk, for example). We produce new items on Mondays- so your order may be held until Tuesday in this case. Our order fulfillment center will inform you of when your item ships and you will be emailed a tracking number.
If you use the code PortiasNaturalFoods, you will have shipping waived and you can pick up your order from Clintonville Natural Foods at 4398 Indianola Avenue during their business hours. After you get notification that your order has been fulfilled, you can pick it up. We drop off for pick up twice a week: Tuesdays and Thursdays.
Due to the nature of the products we make, returns based on aesthetics are not possible. We do replace an item if it is actually defective. Defective is something like a pump bottle that does not pump or mold growing in a product (heaven forbid!). It does not include "not liking the scent" or "it didn't work for me".
We stand by the efficacy of our products for the vast majority of people. Due to individual biochemistry variations, there is a small possibility a product might "not work" for you. That just means you should try a different one, like any pharmaceutical or body care product- using herbal supplements and natural body care is sometimes trial and error to you find that amazing product that you love. Everyone's biochemistry is unique- so if the Pit Paste (for example) did not do exactly what you wanted, contact us and we may be able to make you a custom product that suits you better.
Items that are damaged in shipping: please take a photo of the item and the packaging (for insurance purposes) and email us. We will ship a replacement ASAP.
If you are a small independent business or a coop (either worker or member owned) you are in luck! We do wholesale for businesses like yours.Contact Bethany, our worker owner in charge of wholesale, to get a price list emailed to you, and to set up a visit (with sampling!) after you readmore here.
Welcome! We are excited that you love Haven. We need to want you though: we are not your typical workplace.
We are worker owned, which means everyone here is an owner, not just an employee. We employ democracy at work, meaning all worker owners get a say in large decisions. It also means each owner has personally invested time, sweat, and money to own this company equally.
We are a small business. Owners are expected to work more when there is more to do, work less when things are slow. We are paid monthly and our payouts are based on profit- not a guaranteed wage. If you have an entrepreneurial spirit, this could be a place for you!
While everyone who works here is enthusiastic about herbal medicine, not everyone works with herbs. Some are wholesale account reps, marketing folks, or workers that plan and staff events. We have room for many skillsets!
If you are interested in finding out about ownership possibilities and if there is a need to add a worker owner, contact us!
Berry Blast, Tussa-lixir, Inflasyrup, Fire Cider, or a seasonal tonic- these are the products talked about here.
In the case of Berry Blast, Seasonal Tonics, and Fire Cider- you can take one dose daily to prevent illness and stay well, or take more, if you are indeed ill.
Adults take 1 tablespoon, Kids take 1 teaspoon. Wellness dose is once daily, Acute dosage is 2-3 times daily.
As with all remedies, whether pharma or herbal, effective dosing is based on body mass and metabolism and varies from person to person. These are tonics, meaning food grade- so you may take this up to 6 times daily without issues. But we doubt you'll need that much.
Lily, the main formulator of this line (and indeed each worker owner), has put a lot of time, effort, thought, and intention into what is chosen for each formula. The quality and source of each ingredient matters and must add to a formula for it to be included. Here are some of the particulars around our ingredients:
Plants: first preference is given to local plants grown using organic methods, second is certified organic from elsewhere or ethically wildcrafted plants. We work with several local farms and homesteads first. When we do source from herb distributors, we only buy from those that have a suitability ethos, too.
Shea Butter:We buy raw (unprocessed) fair trade Shea from a woman's cooperative.
Extra Virgin Olive Oil from the USA or Middle East (as opposed to Italy): We choose this as the base of most of our salves, carrier oils for most roll ons, and in lotions, too. Why? It is a cold pressed (as opposed to a solvent extracted) oil, it is easy to find high quality (and when you get Middle Eastern or American it is not adulterated like many Italian ones), olive oil is less likely to cause allergic issues in customers (than say nut oils like almond), and olive oil is AMAZING! It contains polyphenols (antioxidants) and squalene which moisturizes and promotes elasticity. Perfect for skin and hair treatments!
Cocoa Butter and Coconut Oil: We also source organic and fair trade for these items. We do good by going the extra mile.
Beeswax (instead of vegan waxes): Candelilla and Carnauba waxes are often substituted for beeswax to make a formula vegan. We do not do this for deliberate reasons.
First, our beeswax is from small, local beekeepers who do not use their bees to assist agribusiness. Their first priority is bee health and well being. Frankly, bees can use all the help they can get in these days of neonicotinoid pesticides.
Second, the vegan waxes are either from a place where the rainforest is being destroyed to make way for cash crops for Americans or are extracted using a harsh solvent that toxifies its ingredient. We would rather use local wax that supports ethical beekeeping.
Third, beeswax, in and of itself, has amazing medicinal properties and actually adds to a formulas medicinal value instead of simply acting as a solidifier. To us, this is a no-brainer. Beeswax is more environmentally conscious and medicinal!
If you are vegan, please consider these issues- which affect all life on earth before dismissing beeswax formulas and choosing vegan waxes. Quality beeswax is simply better and MORE cruelty free.
Preservatives: We use naturally sourced and extracted preservatives, and never any formaldehyde, parabens, or other toxic ingredients that you find (even in many "natural" brands"). We inhibit mold with a natural fermented product and beneficial bacteria, we stabilize our fat based formulas with vitamin E oil and rosemary antioxidant, and we use some essential oils for this purpose too. This means our formulas are less shelf stable and have a quicker expiration date than something from Whole Foods, Walmart, or CVS. But it's also a better product for you and the planet, not packaged in toxifying plastic, and we make it in small batches to ensure a decent shelf life.
We firmly believe the less ingredients the better for you and do not add unnecessary shelf stabilizers just so your product can sit in a warehouse or store shelf longer.
What kind of preservatives, you ask? Vitamin E Oil, Rosemary Anti-oxidant, probiotics, plant ferments, and essential oils. All natural, naturally sourced and extracted!
A dosage is based on body mass, metabolism, and sensitivity. There is no one universal dose, ask your herbalist or naturopath how much you should take with your circumstances. But here are some general guidelines: start with a smaller dose. You can always take more, you know?
Start with 30-45 drops (approximately half the the dropper vial in a one ounce dropper or 3.5 ml). You can either put the dose directly in the mouth or in a liquid that you drink entirely. Wait 30 minutes and see if you need more. Most tinctures are safe to take up to 6 times a day, but we don't think you will need that much, honestly.
For children under 100 pounds, start with half of an adult dose.
Tisanes can be brewed multiple ways depending on what's in the tisane, if you want it hot or cold, and if you are drinking it as is, or using the brew to further make another product (like a syrup or hard lozenge, for example).
All ready-to-drink tisane ratios start with 1 tablespoon of herbs per 8 oz. of water.
Hot infusions: This is the most familiar way people "make tea". Boil water and pour over plant material and let steep. If it is truly "tea" (Camillia sinensis), then no more than 3-4 minutes is required. If it is other plant matter (chamomile, peppermint, a blend), you should steep, COVERED, for a minimum of 15 minutes. Longer steep = stronger flavor and more potency.
Cold infusions: To make a cold brew, use the same ratio above, but put your plant in room temperature water overnight. Strain, then refrigerate. This keeps 3-4 days in the fridge.
Decoctions: This is boiling the plant material with the water, covered, for 20 minutes. This is used for barks and roots and other woody material, or for when you are making a strong liquid to make a syrup.
A tincture is an extract that uses alcohol (and possibly water) as its solvents. Most of our tinctures are 100 proof (50% ethanol, 50% water). We make our formulas as mostly tinctures, because this combination of solvents gets out the most constituents, making it second in potency only to eating the entire plant at its prime.
A glycerite is one that uses glycerine and possibly additional water as its solvents. Glycerine only gets out water soluble constituents, making it less potent than a tincture, more akin to a tea.
A vinegar is one that uses unfiltered, unpasteurized apple cider vinegar as its solvent.
And a cordial uses either grape brandy or white wine as its solvent.
We choose the best solvent for the job, based on the plants in the remedy. We believe it is safe to give children tinctures and do so with our own children. If you have a health or religious reason that alcohol is not for you, Lily, staff herbalist, is happy to do a custom blend for you- it will just take time.
You decide what you want in your monthly box. Select those items that you "must have" each month and we'll always have it in stock for you. Many monthly boxes start with toilette: deodorant, tooth powder, etc. and then people add their favorite remedies: Migra-Ease, Bleary Eyed, and Aller-Geez! are very popular in this program.
We bill a week ahead of shipment each month, so pay invoices in a timely way to ensure regular shipments or pickups of what you need!
You can either pay USPS shipping or pick it up at Clintonville Natural Foods.
If you want to edit, add to, or subtract from your box, simply do so at billing time and we will change your invoicing to reflect those changes.
You decide how many months you would like to enroll yourself (or a friend- this is a great gift!). Each month (shipment is based on when you enrolled), you will be sent an herbal tisane in a reusable vessel- along with information on the blend and its ingredients.
If you enroll in the 6 or 12 month plans, we include steeping accoutrements! 6 month subs get an organic cotton muslin bag to use and over and over when steeping tea. 12 month subs het a metal mesh tea ball.
You can enroll in as many of these quarterly boxes as you like, up to a year at a time. Each box ships mid month specified: Spring (March), Summer (May), Autumn (September), Winter (November).
Each box is a delight to the senses and an education- enclosed are limited edition herb products from locally sourced botanical sand a guide to a plant ally that can assist you in the time of year. It includes botanical and medicinal information on that plant as well as recipes for you to try!